Last Updated: July 26, 2025
This Privacy Policy describes how muarid direct ("we," "us," or "our") collects, uses, and discloses your information when you use our muarid direct mobile application (the "App").
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.
We may collect several types of information from and about users of our App, including:
a. Personal Information You Provide to Us: This is information that can be used to identify you personally. We only collect personal information that you voluntarily provide to us when you:
Create an account: Email address, username, password (hashed).
Contact us for support: Your name, email address, message content.
Make a purchase: Payment information (though typically processed by a third-party payment processor, not stored by us directly), billing address.
Participate in surveys or promotions: Demographic information, responses to questions.
b. Non-Personal Information (Automatically Collected): This is information that does not directly identify you but is related to your use of the App. We may automatically collect certain information when you access and use the App, including:
Device Information: Device type, operating system, unique device identifiers (e.g., advertising ID), mobile network information.
Usage Data: IP address, browser type, pages/features visited, time spent on the App, features used, crash reports, app version.
Location Information: With your consent, we may collect precise real-time location information from your device. You can disable location tracking at any time through your device settings. We use this information to provide location-based services, enhance features.
c. Information from Third Parties: We may receive information about you from third-party services, such as:
Social Media Logins: If you choose to log in through a third-party social media service (e.g., Google, Facebook), we may receive certain information from your social media profile in accordance with their privacy policies and your privacy settings on those services.
Analytics Providers: Google Analytics, Firebase Analytics provide us with aggregated and anonymized data about app usage.
We use the information we collect for various purposes, including:
To Provide and Maintain the App: To operate, deliver, and maintain the functionality of the App.
To Improve and Personalize the App: To understand how you use the App, troubleshoot issues, and enhance your user experience.
To Communicate with You: To send you service-related notifications, updates, security alerts, and support messages.
To Process Transactions: To process payments and fulfill orders if you make purchases within the App.
To Analyze Usage: To monitor and analyze trends, usage, and activities in connection with our App to improve its functionality and content.
To Prevent Fraud and Ensure Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities.
To Comply with Legal Obligations: To meet our legal obligations, resolve disputes, and enforce our agreements.
For Marketing and Advertising: To serve relevant advertisements, measure their effectiveness, and provide you with information about products or services that may be of interest to you..
We may share your information in the following situations:
With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., hosting, analytics, payment processing, customer support). These third parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.
For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to enforce our terms and conditions, or to protect the rights, property, or safety of Muarid Direct, our users, or others.
With Advertising Partners: We may share aggregated or anonymized information with third-party advertising partners for marketing purposes. This information cannot reasonably be used to identify you directly.
We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will delete or anonymize it.
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include the right to:
Access: Request access to the personal information we hold about you.
Rectification: Request correction of inaccurate or incomplete personal information.
Erasure (Right to be Forgotten): Request deletion of your personal information.
Restriction of Processing: Request that we restrict the processing of your personal information.
Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
Object: Object to the processing of your personal information, especially for direct marketing purposes.
Withdraw Consent: Withdraw your consent at any time where we are relying on consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.
Our App is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children without parental consent. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
Our App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
By email: info@muarid.com
By visiting this page on our website: www.muarid.com
